Queen of Surrey generator failure
Reported within operator controlPolicy review available
The same Sunshine Coast vessel failed again — a generator fault cancelled six sailings, on the heels of its earlier breakdowns the same month.
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Start my claim →The facts
| Date | Wednesday, April 15, 2026 |
| Route | Horseshoe Bay – Langdale (Route 3 (HSB–LNG)) |
| Terminal affected | Horseshoe Bay / Langdale |
| Cause | Vessel generator failure (Queen of Surrey) |
| Cause category | Infrastructure / equipment — within operator control (not weather) |
| Resolution | Service resumed around 3 p.m. BC Ferries said this fault was unrelated to the vessel's other mechanical problems earlier that month. |
What happened
A generator failure on the Queen of Surrey forced BC Ferries to cancel six sailings on the Horseshoe Bay–Langdale route. Foot passengers were taken off the vessel while vehicles remained aboard during the delay.
- A generator on the Queen of Surrey failed.
- Six Route 3 sailings were cancelled.
- Foot passengers were disembarked; vehicles stayed aboard through the hold.
- Service resumed around 3 p.m.