C
Horseshoe Bay – Departure Bay (Nanaimo)
Reliability CPunctuality Cimproving
On-time performance improved to 84.6%; mechanical failures caused 48 of the route's 62 cancellations.
98.9%
sailings completed
reliability C · 1.1% cancelled (mechanical)
84.6%
on-time
punctuality C · within 10 min of schedule
C
overall grade (FY2026)
weakest link — worse of the two
Total cancellations: 62 in FY2026 vs 80 in FY2025 — trend is improving.
How this route compares
On-time84.6%
system average 86.1%
Cancelled1.1%
system average 0.7% · scale 0–8%
Left vehicles behind29%
system average 17% · scale 0–60%
What the cancellations were73% mechanical
■ mechanical (maintenance) · ■ weather / crew / other
Were you delayed on this route?
The official policy may cover an unaccommodated cancelled booking or documented qualifying expenses. The builder checks those details before writing your request.
Build a claim →Documented incidents on this route
None documented yet.
Recent live disruptions captured
| Sep 1 · 8:35 am sailing | cancelled | 467 hr ago |
| Sep 1 · 1:25 pm sailing | cancelled | 467 hr ago |
| Sep 1 · 6:20 pm sailing | cancelled | 467 hr ago |
| Sep 1 · 10:40 pm sailing | cancelled | 467 hr ago |
| Aug 31 · 6:20 pm sailing | cancelled | 492 hr ago |
| Aug 31 · 10:40 pm sailing | cancelled | 492 hr ago |