D
Horseshoe Bay – Langdale
Reliability BPunctuality Dsteady
FY2025 cancellations were flat — but in 2026 the Queen of Surrey suffered repeated breakdowns and a Langdale ramp failure stranded riders for hours. See incidents below.
99.2%
sailings completed
reliability B · 0.8% cancelled (mechanical / weather)
72.2%
on-time
punctuality D · within 10 min of schedule
D
overall grade (FY2025)
weakest link — worse of the two
Total cancellations: 53 in FY2025 vs 53 the year before — trend is steady.
How this route compares
On-time72.2%
system average 84%
Cancelled0.8%
system average 1.4% · scale 0–8%
Left vehicles behind30.6%
system average 15.5% · scale 0–60%
What the cancellations were63% mechanical
■ mechanical (maintenance) · ■ weather / crew / other
Were you delayed on this route?
If your sailing was held up by something within BC Ferries’ control, you may be owed a travel credit. We’ll write the claim for you in about two minutes.
Build a claim →Documented incidents on this route
Langdale ramp failure
Upper car ramp mechanical failure
Queen of Surrey generator failure
Vessel generator failure (Queen of Surrey)
Recent live delays captured
None captured recently on this route. See the live board →